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Legal solutions for your financial services outsourcing projects

Outsourcing can be a key enabler of high performance businesses, particularly those in the financial services sector. But, against a background of continuing change, successful outsourcing requires careful thought and an appreciation of the legal landscape.

What we do for our clients

Eversheds Sutherland has advised extensively on major outsourcings, including within the financial services sector. With senior ex-FSA staff among our partners, we understand the regulatory environment more than most. However, we also take into account the specific issues facing your business.

We understand that a ‘one size fits all’ approach to outsourcing does not work. Having a team of outsourcing lawyers with experience in every area of the retail and institutional markets means we can offer a bespoke approach to every deal and client.



It has been a pleasure to work with you all at Eversheds Sutherland and I think your commitment and high quality efforts throughout the process have impressed everyone associated with the transaction.”.


Vikas Gupta, Head of Legal
WNS Group

Our approach is always focused on the key commercial drivers behind any outsourcing transaction. We manage risk and examine areas such as service delivery, pricing and embedding flexibility into the relationship.

Knowledge of your business and sector – we will use a consistent team with vast experience of outsourcing in the financial services sector. They will get to know your business, your outsourcing strategy and approach to deal and risk.

Innovation in our sector

We offer the following unique outsourcing products to our clients:
  • Project Prep – specialist training designed for people who procure systems or outsourcing services to ensure that the process runs smoothly from the beginning.
  • MiFID toolkit – an innovative, easy-to-use tool for financial services organisations to assess whether material outsourcing contracts are regulatory compliant.
  • Living the Contract – an innovative training programme to assist you in getting your project delivered on time and within budget.

Support across the deal life cycle

Through Project Prep, contract review papers, ‘Living the Contract’ training and with the support of our specialist colleagues in other teams including our Financial Services team, we will support your transaction throughout its life, helping you to maximise the value of your contracts.

Examples of our work

Our experience demonstrates our ability in the largest, most demanding and complex outsourcing transactions in the financial services sector

  • Acting for a global BPO outsource provider on a $1 billion+ business process outsource deal with one of the world’s largest insurance businesses, which involved the transfer of 6,000 jobs.
  • Advising a major US asset management services company on an outsourcing agreement with a Swedish bank for fund administration and transfer agency services (funds in Sweden, Finland and Luxembourg) plus certain middle office services. This was one of the largest and most prestigious deals for this client. The value of the funds under management was approximately €60 billion with services being provided in the UK, Ireland, Sweden and Luxembourg.
  • Advising a major global bank on an outsourcing of facilities management at all of their properties in the UK. The contract is one of the largest of its kind in the UK.