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Eversheds Attorneys Ltd

Standard Terms of Engagement 1 November 2021


1. General

 Eversheds Attorneys Ltd (hereinafter “Eversheds”) is a limited liability company with Business ID 2556202-6 and with its registered office at Fabianinkatu 29 B, 00100 Helsinki, Finland.

 In these Standard Terms of Engagement the words “we” “us” and “our” refer to Eversheds Attorneys Ltd (Eversheds Asianajotoimisto Oy) and “you” and “your” refer to you as our client; “Client Partner” means the partner responsible for your relationship with us and is identified in our engagement documentation.

Eversheds Sutherland is the brand under which the members of Eversheds Sutherland (International) LLP and Eversheds Sutherland (US) LLP and their respective controlled, managed and affiliated firms and the members of Eversheds Sutherland (Europe) Limited (each an “Eversheds Sutherland Entity” and together the “Eversheds Sutherland Entities”) provide legal or other services to clients around the world. We are a member of Eversheds Sutherland (Europe) Limited.

No Eversheds Sutherland Entity is responsible for the acts or omissions of, nor has any authority to obligate or otherwise bind, any other Eversheds Sutherland Entity.

Each Eversheds Sutherland Entity provides legal services in particular jurisdictions and is subject to the laws and professional regulations of the particular country or countries in which it operates.

Information about the name of the client entity and the contact person and the nature of the work done for the client entity will be shared as necessary with other Eversheds Sutherland Entities (subject to rules on confidentiality, data protection and legal professional privilege), for the purposes of checking representations, conflict analysis, insurance, joint business development, joint matter instruction, research, practice management, governance, training and development and administration; subject to any prior terms/conditions agreed with you or a third party on your behalf.

These Standard Terms of Engagement apply to services provided to you by Eversheds and supersede any earlier Standard Terms of Engagement we have provided to you. We may amend these Standard Terms of Engagement in the future, in particular to reflect changes in law or commercial practice. These Standard Terms of Engagement (as amended from time to time) will also apply to any future engagements, unless otherwise agreed with you.

The attorneys at Eversheds are members of the Finnish Bar Association. The attorneys and all other staff at Eversheds are bound by statutes, duties of confidentiality and other ethical standards, including the Finnish Bar Association’s Code of Conduct for Lawyers. This Code of Conduct requires us to ascertain whether potential conflicts of interest exist before accepting your engagement. We may have to decline your engagement in the event that such a conflict exists.

2. Our liability

We limit our liability for any claims made in respect of our negligence and/or breach of contract (including in respect of any omission) or in any other way arising from each matter to a maximum of EUR 1 million in aggregate, unless for that matter we have agreed on a different limitation of liability with you in writing, in which case that will apply. Where we act for multiple clients on any matter, a single liability cap of EUR 1 million in aggregate will apply to be shared by all of those clients.

We shall not be liable for consequential or indirect damages or losses or for third-party damages or other claims.

We have a liability insurance policy at If P&C Insurance Ltd, Finland branch (address PO Box 4, 00025 IF) and at Aon UK Limited (address The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AN, United Kingdom). The insurance policy is in force globally.

3. Charges

Professional fees

The fee charged for the engagement is based on the nature and urgency of the engagement, the amount of work required the value and importance of the matter, the special expertise required and the time needed for carrying out the engagement. The fee is charged in time units of a minimum of fifteen (15) minutes. We may separately agree upon a fixed fee or other fee arrangements with you. Unless otherwise agreed with you, overall fee estimates shall serve only as a general indication of the final price of our services.

We reserve the right to request a reasonable retainer for fees and other costs at any time.

We reserve the right to revise our fee rates from time to time without prior notice in particular to reflect the general increase in costs.

Disbursements and other expenses

We will collect separate charges to cover expenses and other special disbursements such as travelling costs, expert opinions, official charges and copying expenses. The fee for opening a new engagement shall also be charged separately. Other disbursements may include, inter alia, domestic or foreign experts’, agents’ or lawyers’ fees.


The applicable value-added tax (VAT) shall be added to fees, expenses and other charges.

4. Invoicing, legal expenses insurance and our client account


We will usually send you invoices on a monthly basis, unless agreed otherwise. 

Unless otherwise agreed, invoices shall be payable in full on the due date specified in the invoice. If our invoices are not paid by the due date we will have the right: (a) to suspend work or to terminate our relationship with you as set out in paragraph 7 below; and (b) to charge interest on the outstanding invoices in accordance with the Finnish Interest Act.

We cannot accept payment in cash. Please make payment preferably by way of bank transfer.

If you have requested that we invoice you via an e-billing provider we will seek to work with your preferred e-billing provider to do so. However, we cannot accept any liability for any claim made in respect of the e-billing provider’s negligence and/or breach of contract including (without limitation) its failure to process your data in accordance with legal requirements. You warrant that you are entitled to permit us to access and use any such e-billing service and agree to indemnify us against any costs, losses or other liabilities we may incur as a result of us engaging with your e-billing provider.

In the event that our work on any matter is conducted for more than one party, all parties will be jointly and severally responsible for the payment of any and all charges and we may recover such from any or all parties unless otherwise agreed.

If a third party is to be responsible for payment, our invoices will be sent to and payable by the nominated third party. If for whatever reason such third party fails to pay our invoices, you will be liable to do so.

Please note that in certain circumstances we may be entitled to keep any money or documents or other property belonging to you until payment of all outstanding costs has been made and we are also entitled to use such assets for setting off our due invoices.

Legal expenses insurance

If you have legal expenses insurance, please provide us with its details as soon as possible.

Unless otherwise agreed, you shall pay our invoice directly even when you have legal expenses insurance, and after you have paid our invoices it will be your responsibility to reclaim some or all of this amount from your legal expenses insurer.

In the event that the insurance company decreases the amount of the fee to be compensated under the legal expenses insurance, or if a court of justice decreases the claimed amount to be paid by the adverse party, we shall, however, be entitled to invoice you for the agreed original amount and for all work performed.

In the event that we agree with you on such actions which are not likely to be covered by the legal expenses insurance, we shall be entitled to invoice for such actions.

Our client account

Where we hold monies for you in our client account, please note that these are treated as if you had deposited them direct with the relevant financial institution. We are not liable for the default of any financial institution where we have deposited your funds.

However, if we are holding money on your behalf in our client account we may use that (and any accrued interest) in payment or part payment of our invoices.

5. Our co-operation

We will safeguard your interests and rights and carry out the received engagements with due diligence, in a professional manner and within reasonable time, observing the prevailing conditions.

You are responsible for that you are entitled to dispose of the subject of the engagement to the extent necessary for the engagement.

We will conduct background searches into earlier rights or designs only on the basis of a specific agreement concerning this.

You shall contribute to our co-operation especially by a) responding promptly to our requests for further details and instructions concerning the engagement; b) providing full and accurate information about the engagement, both at the beginning of the engagement and during it; c) providing complete background information on the matter and circumstances as well as all other necessary documents before the engagement begins; and d) advising us promptly of all changes in circumstances concerning the engagement.

We are entitled to rely on receiving all necessary information concerning the case from you.

Both Eversheds and you shall observe any official time limits of which Eversheds and you have been informed.

If you do not provide us with instructions in good time before the set time limit, we may apply for an extension to the time limit if it is possible and the circumstances do not indicate otherwise. We are entitled to a reasonable fee for measures related to the extension.

When documents we have prepared are submitted to you for consideration and comments, you shall check the accuracy of the said documents’ contents. We shall be entitled to assume that you accept the contents of such documents unless you state otherwise without delay.

Our aim is to provide a service of the highest quality. If you feel that we have not met the standards you expect, please let us know immediately. You may raise concerns with the lawyer who has been doing the work for you, your Client Partner or any member of your client service team. Any dissatisfaction with our services should be communicated to us within one (1) month from the date of receiving the said services and in any case no later than within six (6) months after the measures constituting the source of the said dissatisfaction have been completed. If you are dissatisfied with us, you may also make a written complaint to the Disciplinary Board of the Finnish Bar Association, which can e.g. give a recommendation regarding our fee. Consumer clients may also submit disputes to the Finnish Consumer Disputes Board or a general court of justice.

6. Electronic communications

We secure our email and internet connections in accordance with the requirements of the Finnish Bar Association. Sending information and documents by email does, however, contain risks. For example, third parties may gain access to unsecured data, and messages may include malware.

You shall advise the Client Partner in advance in writing of any objections to the use of electronic communications. We shall not be held liable for damages arising from such use unless the said damages arise from a wilful or grossly negligent breach of our professional duties.

7. Suspension and termination of the engagement

You may terminate your engagement with us at any time by contacting your Client Partner.

Should the instructions for an engagement and/or any payment requested for carrying out the engagement not receive us in time, we shall be entitled to conclude that you have chosen to withdraw the engagement.

We will always give you notice of our intention to suspend work. If we give you notice that we intend to suspend work, this does not affect our rights to subsequently cease to act for you.

We will only cease acting for you on reasonable grounds, for example if you fail to pay our invoices on time (as set out in paragraph 4 above), if you fail to pay us monies when requested, you instruct us to take any action which is illegal or contrary to the Finnish Bar Association’s Code of Conduct, or if it is clear that the relationship of mutual trust and confidence between us has broken down. Please note that this is not an exhaustive list.

Upon termination of our relationship whether by you or by us, you will be liable to pay all fees, disbursements and expenses incurred up to and including the date of termination (whether invoiced before or after the date of termination). An engagement is only deemed to have ceased when managing the engagement requires no further measures from us.

8. Appointment of third parties

We may need to procure the services of third parties who are not Eversheds Sutherland Entities, such as domestic or foreign experts, agents, attorneys or lawyers, to act on your behalf during the course of handling the engagement for you. Where we do so, the third parties will be deemed to have a contractual relationship directly with you and to act directly as your representative, unless otherwise agreed in writing. We will not be responsible for any advice or default on their part. In this respect, you shall direct any claims directly at the third party and you shall not be entitled to present any claims against us. You will be responsible for the payment of their fees, together with VAT as appropriate, regardless of whether you receive invoices from them directly or whether their fees and costs are included as disbursements on our bill.

9. Searches

Where searches of public registers (e.g. Trade Register, Cadastral Registry (real estates), Trademark Database) are undertaken as part of our work on any matter, you acknowledge that the search results will be delivered to you by us on the assumption that the information held by the relevant registry is complete, accurate and up to date at the time the search was conducted.

10. Data protection

In connection with our engagement, we may process personal data provided to us as well as data collected from the registers of Suomen Asiakastieto Oy and other public sources. Such personal data may relate to you or to others. We will process the information in accordance with the applicable data protection legislation.

More information about our Privacy Policy is available at our website ( under section Privacy.

Your data protection obligations

Any personal data supplied by us to you about our employees and/or third parties may only be used for the express purposes for which that data is provided to you.

11. Copyright

We retain ownership of any and all copyright or other intellectual property rights in any documents and materials created by us for you (in whatever form), at all times. You will have the non-exclusive right to use those documents and materials for the purposes for which they have been prepared for you.

In order to be able to deliver the best advice to you, we maintain a searchable internal know-how management system. You agree that we may keep hard and/or electronic copies of documents created or obtained in connection with your engagement within such system and permit other Eversheds Sutherland Entities to access such system, always subject to our duty of confidentiality to you.

12. Confidentiality

We have a professional and legal obligation to keep the affairs of clients confidential unless you instruct us to disclose information or we are obliged to disclose it by law.

We may, however, disclose confidential information to any Eversheds Sutherland Entity, our insurers, our auditors, other professional advisers instructed by us and to subcontractors who we outsource certain administrative functions to, provided in all cases that we impose the same duty of confidentiality upon them.

13. Preventing of money laundering and terrorist financing

We are obliged to comply with the Finnish Act on Preventing Money Laundering and Terrorist Financing. As part of our responsibilities we are obliged to know our clients and we must carry out identity checks and other checks on clients and their representatives. We carry out such checks at the outset of a matter and throughout the course of the matter. We may not be able to begin work on a particular matter until we have completed the required checks.

The client’s due diligence data and other personal data may be used for the prevention, detection and investigation of money laundering and terrorist financing and making the crime from which the property or proceeds of crime subject to money laundering and terrorist financing has been obtained subject to investigation.

We are entitled to provide client’s due diligence data and other personal data to such domestic or foreign law firm to which we upon the client’s consent refer the client’s assignment or which otherwise takes part in handling such assignment

14. Conflicts

From time to time an actual or potential conflict may arise between your interests and our interests or the interests of another of our clients or a client of another Eversheds Sutherland Entity. In such cases, wherever possible, we will seek to discuss the issue with you to determine the appropriate course of action. However, if a conflict of interests exists, we may have to cease to act for you and/or the other client involved.

We will only consider you a current client for conflict purposes where we are retained on at least one current matter for you. A matter in respect of which a final bill has been submitted, or a matter which has been inactive for more than 12 months and no additional work is expected, is not a current matter. Moreover, a matter handled by our subsidiary Heinonen & Co, Attorneys-at-Law, Ltd or some other Eversheds Sutherland Entity does not automatically create a conflict of interests.

15. Consumer protection

Where the Finnish Consumer Protection Act applies, you will have the right to withdraw the engagement with us in accordance with that legislation. We will inform you if we believe that the right of withdrawal applies in your case. Please see our Advance information with distance selling at our website ( for more information.

16. Insider information

With respect to engagements received regarding listed company or security, we comply with our internal insider regulations and maintain an insider register, where applicable. You agree to notify us in circumstances where we are receiving insider information.

17. Governing law and settlement of disputes

Our engagements shall be governed by the laws of Finland, excluding its provisions on choice of law. Any dispute, controversy or claim arising out of or relating to this contract, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one and the arbitration shall take place in Finland. The parties shall nevertheless be entitled to submit claims for overdue receivables to any applicable Finnish general court of justice. The legal remedies referred to above in paragraph 5 will also be applied.

18. Further information

For further information about us, please visit our website at